Top 20 Reasons Bad Website Experience Hurts Your Conversion Rate and Revenue
For example, did you know your Facebook ads ROAS could improve by 1106% week-on-week just by optimising the user experience side?
Trends
The latest trends to put on your radar.
Rage Clicks: The Silent Profit Killer in Online Retail & Financial Services
Retail and Financial Service companies, where security and trust are paramount, can't afford to have unresponsive features.
Unlocking the Power of Website Analytics with Session Replays
According to a report by Digital Marketing Institute, 84% of companies that focus on customer experience report an uplift in revenue. Ensuring a seamless online user experience is paramount.
Pushing Boundaries in Experience Analytics: Unleashing the Potential of Auto-Tracking & Data Lakes
The Data Lake is a centralised repository for structured and unstructured data. Combined with auto-tracking it can take your website experience to the next level!
Converting customer feedback into high-impact solutions with CX analytics
With budgets tight and resources limited, everyone is trying to do more with less these days. Maximising return on investment from your feedback collection tools becomes crucial.
The Checkout Experience Gap: How eCommerce Sales and Loyalty Suffer in 2023
70% of eCommerce shoppers will reach the checkout stage but ultimately abandon their purchase. This significant gap between reaching the checkout and completing the transaction is having a detrimental impact on eCommerce sales, customer loyalty, and repeat purchases.
Maximising Ecommerce Sales: Harnessing the Potential of Digital Customer Experience in 2023
Customer experience has emerged as a crucial factor determining the success of online businesses and eCommerce stands to benefit the most from this trend. The significance of providing a positive digital customer experience on your website cannot be overstated. Let's explore why.